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Archive for "Customer Connection"

  • Customer Connection

    Posted on February 7th, 2012

    Tags

    Drake Software, Mark Muchowski, marketing your practice, tax preparer

    Challenge Accepted

    Challenge Accepted

    No matter what the dilemma, business owners sometimes feel they’re against a wall. The key is to make the best of what you have. Like the saying goes – when life hands you lemons, make lemonade.

  • Customer Connection

    Posted on January 2nd, 2012

    Tags

    It’s All a Part of the Plan

    It’s All a Part of the Plan

    The new year brings promise of great things ahead. People everywhere are making resolutions, looking forward to what the new year may bring, and developing plans to help them reach their goals.

  • Customer Connection

    Posted on October 31st, 2011

    Tags

    Mr. Jerry Kittrell: A Man of Service

    Mr. Jerry Kittrell: A Man of Service

    Veteran’s Day, a time to step back and remember our service men and women. Whether during a time of war or peace, they deserve a hearty thank you for their service, and commitment to protect our freedom. Thank you to those who have served, are currently serving, and the fallen heroes. We appreciate all you do to support and protect our great nation.

  • Customer Connection

    Posted on July 26th, 2011

    Tags

    accounting, Business Planning, tax practice, Tax Preparation, Tax Software

    Put all your Peaches in this Basket

    Put all your Peaches in this Basket

    Francina stayed with that company, even relocating to Michigan, and worked her way up to eventually running several branches. “Every day when I went to that cubicle, I imagined that I was walking into my own office. I treated every one of those customers as though they were my own personal clients.”

  • Customer Connection

    Posted on May 3rd, 2011

    Tags

    Drake Software, EA, Tax Preparation, Taxing Subjects

    Moving Mountains in Minnesota

    Moving Mountains in Minnesota

    For Debbie Gellatly, getting started in the tax preparation business was certainly an uphill climb, if not an outright attempt to move mountains. When her contemporaries were in college, Debbie was getting married. (She was widowed at age 22, while expecting her first daughter.)

  • Customer Connection

    Posted on January 31st, 2011

    Tags

    Drake Sofware Taxing Subjects, Juggling family and business, Tax Preparation, tax preparer

    Balancing Act

    Balancing Act

    Sandy’s dedication reaches beyond her family and clients. She has been a member of the National Association of Tax Professionals (NATP) for 21 years and was chosen by the NATP as its 2009 Tax Professional of the Year. “It means so much to me to be chosen,” she says. “It says the work I do matters. When your peers choose you, that is pretty life changing.”

  • Customer Connection

    Posted on October 15th, 2010

    Tags

    accountant, bookkeeping, Schedule C business return, Schedule F, tax preparer, tax returns, tax-prep office, tax-preparation firm, taxes, W-2s

    A Dream Comes Full Circle

    A Dream Comes Full Circle

    Himes’s story begins when she was a high-school student in West Virginia. She enjoyed serving others and was good with numbers, so it made sense that her dream was to someday become an accountant.

  • Customer Connection

    Posted on October 1st, 2010

    Tags

    accounting and tax preparation, Customer Service, Enrolled Agent, Preparer Education, Small Business, Tax Service, year-round accounting and payroll services

    Small Firm, Big Future

    Small Firm, Big Future

    Jim Lowe of Asheville Tax & Accounting isn’t southern by birth, but please don’t hold that against him. “I’m a Yankee,” Jim, who was born in Pennsylvania, admits with a laugh.

  • RSS Drake Software on Twitter
    • DrakeSoftware: Drake Tax Software: Updated Tax Refund Chart http://t.co/4NMbeHIR
    • DrakeSoftware: IRS and Misissippi issue delay updates http://t.co/aLfbo8BD
    • DrakeSoftware: IRS - Efiling processing delays identified at IRS http://t.co/yjCzRTc0
  • RSS Drake Software Blog Spot
    • Updated Tax Refund Chart February 18, 2012
    • IRS and Mississippi issue delay updates February 15, 2012
    • IRS Efiling Needs Help February 11, 2012
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